Installation

|Installation
Installation2018-09-13T13:27:23+00:00

Installation

Printer, Copier, Scanner, Multi-functional Device – Installation, Service & Maintenance

 Highline Office Technology repairs all manner of photocopiers, printers, scanners, projectors, shredders and interactive whiteboards, also known as ‘break-fix’.

Although we are Olivetti & Epson specialists, our teams are also proficient in Canon, HP, Brother, Xerox, Ricoh, Konica Minolta & Kyocera repairs.

Existing Customers:

If you are an existing customer and have a Managed Print Service (MPS) contract with us, please email [email protected] to log your issue. Alternatively, you can call 01 409 7034.  We do recommend emailing, however, as this goes straight to the Service Engineers and speeds up the process.

Generally speaking, you will receive a call within 30mins/1 hour and one of our Service Engineers will give you a call to discuss the issue and to troubleshoot it immediately.  If a call-out is required, this will happen in a 2-4 hour period for all schools, offices or organisations within the Dublin and Greater Dublin area.  For all other nationwide service calls, this operates on a next day basis.

Please ensure to have your badge number (HLXXX) to hand, so that we can identify your machine and expedite the repairs.

New Customers:

If you are a new customer, we charge a call out fee and thereafter an hourly fee to cover the time and labour. Any parts required, e.g. consumables, are charged accordingly to the customer.

To book a repair or to receive a quotation, please email [email protected] or call 01 4097034.

Shredder Servicing & Maintenance

We are specialists in the maintenance and servicing of all makes and models of shredders. Colm Mahon is our mechanical engineer and works to service our clients’ machines on a nationwide basis.

We can offer two options for service:

  1. Break-fix:

If your shredder has a problem, you can call us and we’ll get you a quotation for the servicing of the machine.

  1. Maintenance Contract:

If your office has a few shredders or a fleet of shredders, your office might prefer to take out a maintenance contract with Highline Office Technology.

Contact us today to discuss the right solution or to get a quotation. 01 4097034 is our office number or you can email us at [email protected]

Projector, Interactive Projector, Interactive Whiteboard and Promethean ActivPanel Installation, Servicing and Maintenance

We are specialists in projectors, interactive projectors, interactive whiteboards, Promethean ActivPanel installations, repairs and maintenance. Joe Dalton is our man about town and he travels nationwide to provide this service to our clients.

  1. Break-fix:

If your projector or interactive whiteboard has a problem, you can call us and we’ll get you a quotation for the servicing of the device.

  1. Maintenance Contract:

If your office, organisation or school has a few projectors or interactive whiteboards, you might prefer to take out a maintenance contract with Highline Office Technology on an annual basis in order to avail of quarterly servicing of all devices.

Contact us today to discuss the right solution or to get a quotation. 01 4097034 is our office number or you can email us at [email protected]

How We Do What We Do

Vehicle Tracking:

All our service vehicles have tracking installed. This helps us on an operational level to plan engineer routes for each day. It also means that if you need to check on an ETA for a service call, that we are in a position to keep you updated.

Promethean World Ireland Interactive Displays