Continuing on with our profiles of #TeamHOT, we turn our focus to Highline’s very own Managing Director, Robert Pepper:
Q. How long have you been working in this industry?
A. This is my 30th year in the business.
Q. Why did you set up Highline Office Technology?
A. I felt we could do more for our customers; better service, products and support.
Q. Career highlight working with Highline?
A. In the early days, it was meeting with prospective clients and the feeling of satisfaction when they warmed to why we existed as a company and had the faith in us to reward us with their business. Nowadays it’s when I hear from our clients that they appreciate what we do for them or they refer us to one of their clients.
Q. What do you love about this industry?
A. I love that the photocopying and printing business is integral to our customer’s core business and that we excel in supporting this core functionality.
Q. What sets Highline apart from the competition?
A. Our team – we succeed and grow as a team. Our customers put their trust in us and rely completely on us for the success of their business printing, scanning and photocopying needs. Everything we do in Highline Office Technology is for the benefit of our customers.
Q. Favourite film?
A. Rocky – it’s got everything. He took on the challenge, had complete belief in his ability and when he got knocked down, he got right back up. He never gave up ‘till he won. I love that movie.
Q. Favourite food?
A. My Mam’s Saturday morning breakfast. It’s not all about the food though, but more about the family getting together and catching up.
Q. Favourite song/band/singer?
A. The Unforgettable Fire/U2/Bruno Mars
Q. What are your core strengths?
A. Leadership, problem-solving, reliable/trustworthy, clear vision, focus, ability to actively listen without judgement, personal, developing relationships, understanding, compassionate and fair.
Q. 5 words to describe #TeamHOT
A. Solid, excellence, persistent, team, dedicated