"As you can imagine our fleet of printers and MFDs are busy, busy machines, so it’s imperative that we have reliable and hard-working equipment in the hotel 24/7. They have to be fit for purpose and permanently spotless. Having a trusted advisor and provider is key to helping us run our business smoothly. Highline Office Technology manages our full fleet of printers and provides a fully managed print service. They have a speedy response time and a really high rate for first-time fixes. When the machines start becoming unreliable, Highline immediately replaces them with new machines. We don’t need to stockpile toners or supplies, which also eliminates panic buying. The toners and supplies arrive as we need them.
We rely on their Service Engineers to be discreet and find them continuously professional, experts in their field, but also friendly and very comfortable when around the guests and staff. We really value their expertise, so much so, that as we get requests from event and conference managers, for short-term rentals, we direct the requests to Highline Office Technology, as we know they’ll get the same service.
And we achieve all of this for a fixed price per month, so we can predict and manage our costs. It’s simply expertise and service, we could not do without."
FINANCE DIRECTOR, CITYWEST HOTEL
"Our relationship with Highline Office Technology began in 2014 when we needed a short-term rental of a machine for a board meeting. The first machine that was installed wasn’t what we needed, so Robert drove out to the hotel at 9pm that night to deliver and install a new photocopier and printer for us so that we could work through the night and deliver all the documentation that was needed for the executives and board members on schedule. We couldn’t have been any happier with the support, solutions and speed that Highline offered to us, so when we opened our new offices in Dublin, they were our first call. The service provided has always been top notch, in particular for our latest batch of machines. Once the Highline service team get the nod from us re the day and time for installation, their turn-around time is superb. It’s just a smooth operation over all. Service is always good. Toner is delivered when needed, which means we are ensured of no down time for our machines. I have Robert on speed dial; he is always so solution orientated, which makes my life easier and helps me ensure that Horizon Pharma successfully operates each day."
"We use Highline Office Technology as our stationery and general office machinery supplier for all our photocopier, printing and scanning requirements. My experience of Highline Office Technology is of a small dynamic company that delivers on their promises with regards to sales and, in particular, service. In our office, we have a very high level of requirement for printing, scanning and photocopying; the need for the machines to be running efficiently at all times is vital to our business. Anytime we have had an issue, the response time from Highline’s dedicated service team has always been very impressive and definitely helps my Company in dealing with our clients’ needs. Highline Office Technology also have unique finance deals, but I suggest you talk to them in confidence yourselves. As the preferred choice of provider for my Company, all I can say is that I have no problem in recommending Highline Office Technology."
BRIAN O'HAGAN BROKERS
"Before we were introduced to Highline Office Technology, we had a printer that was not fit for purpose. We were spending a fortune on ink and the quality was mediocre.
Now thanks to Highline our office life has completely changed. We can easily print the highest quality, at high volume at the touch of a button. We no longer have to shop for our own ink as it is delivered right to our door before we run out. We now have a printer that suits our needs which can grow with our business.
The professional and informative dealings by Jean Evans gave us the peace of mind that Highline was the right choice and we couldn’t recommend anyone better!"
TEG LEARNING & DEVELOPMENT